Notifications System
Client
Prime Matter Labs, a contract skincare manufacturer. I work there full time as the solo designer on our in-house tech team.
Problem
Prime’s project tracking platform creates transparency and traceability for clients during the skincare formulation process. Clients periodically must share feedback before the project can move forward—reviewing a sample, paying a deposit, approving a quote, etc. The platform needed to alert them when their action was needed, and to provide a record of those actions being taken.
Solution & Outcomes
I developed a notifications MVP, starting with an email alert scheme. I also created an activity log that integrates with Prime’s internal project management CMS.
Research and planning docs ahead of the design phase. I took the lead on all product work for this project — my superiors said “We need notifications!” and off I went.
Notification Copy Guide
Mailchimp Notification Email Template
In-Platform Email Settings
Email artifacts. This project was light on interface design but heavy on conceptual product work. I worked hard to keep the scope small and clear for the engineering team, as well as future proof so that we could build on it after getting initial customer feedback.
The activity log is essentially an in-app record of sent notifications. Users can filter to action-only notifications to see a to-do list of items needing their feedback.